At Diorhouse.shop, your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website. By accessing or using www.diorhouse.shop, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information to process orders and improve services:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Payment Information: Credit/Debit card details, UPI, wallet, or net banking information (securely processed via trusted payment gateways – we do not store sensitive financial data).

• Order Details: Products purchased, transaction history, preferences.

• Technical Information: IP address, browser type, device details, cookies, and usage patterns.

2. How We Use Your Information

The data we collect is used strictly for legitimate business purposes, including:

• Processing and fulfilling your orders.

• Providing updates on shipping, delivery, and customer support.

• Sending order confirmations, invoices, and relevant communication.

• Personalizing your shopping experience and offering tailored promotions.

• Ensuring fraud detection, security monitoring, and payment verification.

• Complying with applicable laws and regulatory requirements.

3. Data Security

• We use SSL encryption, secure servers, and PCI-DSS compliant payment gateways to ensure your information is protected.

• Sensitive financial details (like credit/debit card numbers or UPI credentials) are not stored on our servers.

• Access to your personal data is restricted to authorized personnel only.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your data. However, information may be shared with:

• Trusted third-party service providers (courier, logistics, and payment gateways) for order processing.

• Legal authorities, if required, to comply with laws, fraud detection, or enforcement requests.

5. Cookies & Tracking Technologies

• We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences.

• You can manage cookie preferences through your browser settings.

6. Your Rights

As a valued customer, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data (except where retention is legally required).

• Opt-out of promotional communications at any time.

7. Data Retention

We retain your information only as long as necessary for fulfilling orders, complying with legal obligations, resolving disputes, and maintaining business records.

8. Third-Party Links

Our website may contain links to third-party platforms. Please note that we are not responsible for their privacy practices, and encourage you to review their policies separately.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will always be posted on this page with the revised date.

10. Contact Us

For questions, concerns, or requests related to your privacy, please contact us at:

📍 Registered Address:
Jay Balavi Krupa, Shahnagar Street No-5,
Near Batukmaharj Gayshala, Gandhigram,
Raiya Road, Rajkot, Gujarat – 360007, India

📧 Email: info.diorhouse@gmail.com
📞 Customer Support: +91 8758689571
🌐 Website: www.diorhouse.shop

Our Commitment

At Diorhouse.shop, we are committed to:
✔ Protecting your personal data with the highest security standards.
✔ Using your data only for genuine business purposes.
✔ Being transparent and accountable in all our practices.