Contact Us

At Diorhouse.shop, we value our customers and believe in providing transparent, reliable, and accessible communication. Whether you have questions about an order, need help with a product, or want to share feedback, we are always here to assist you.

We encourage you to reach out through any of the channels below:

1. Registered Office Address

📍 Diorhouse.shop
JAY BALAVI KRUPA, SHAHNAGAR STREET NO-5,
NEAR BATUKMAHARJ GAYSHALA, GANDHIGRAM,
RAIYA ROAD, RAJKOT, GUJARAT – 360007, India

2. Contact Details

📞 Customer Care Number: +91 8758689571
📧 Email Support: info.diorhouse@gmail.com
🌐 Website: www.diorhouse.shop

3. Working Hours

Monday to Saturday: 10:00 AM – 7:00 PM
Sunday: Closed (Email queries will still be responded to within 24–48 hours)

4. Customer Support Policy

All queries will be acknowledged within 24 hours.
Resolution of complaints will be provided within 2–5 business days, depending on the nature of the issue.
Priority support is given to order-related issues such as cancellations, refunds, or delivery updates.

5. Alternative Contact Methods

You can also reach us through our “Contact Form” available on the website. Simply fill in your details, and our support team will get back to you at the earliest.
For faster resolution, please provide your Order ID and registered contact details when reaching out.

6. Escalation Matrix

If your concern is not resolved within the committed time frame, you may escalate the matter directly to:

👤 Proprietor Name: Chauhan Prafulbhai Trikambhai
📧 Email: info.diorhouse@gmail.com

7. Commitment to Customers

We strive to maintain clear communication, transparency, and trust. Your satisfaction is our priority, and our team ensures that every query, request, or complaint is handled with professionalism and care.